Shipping and handling
Domestic Orders
Shipping prices will be reflected at checkout depending on the shipping destination and weight of your order.
After your order has been shipped, arrival times on all orders depend on what shipping method was chosen.
Domestic Shipping
- USPS Priority Mail - 2-3 Business Days
- USPS Ground Mail - 2-5 Business days
International orders UK and Canada
- UPS Worldwide Expedited - 2-5 Business
- UPS Worldwide Express - 2-3 Business Days
- UPS Worldwide Saver- 5-12 Business Days
Order & Processing
All orders will take 2 business days to process.
All orders are final and cannot be canceled or modified.
Delivery Issues
- We do not reship and/or refund an order if the package is lost or stolen, as this would be an issue on the carrier’s end. If you run into this issue, please reach out to the carrier to see if they can resolve the issue, and feel free to reach out to us at info@torojewelry.com.
- We do not offer refunds for any delayed packages due to an issue on the carrier’s end. However, if you purchased expedited shipping and it does not arrive within the expected delivery time, please reach out to us. For example, the customer paid for overnight shipping and the package is delayed by a few days.